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OAKLAND CENTER AND NORTHERN CALIFORNIA RADAR APPROACH CONTROLLERS DECLARE A STAFFING EMERGENCY

  • Air traffic controllers at both the Northern California Terminal Radar Approach Control (TRACON) and the Oakland Air Route Traffic Control Center, who have seen a large rate of attrition and a rise in unsafe incidents in the skies, today have declared a staffing emergency and are calling on the Federal Aviation Administration and the Department of Transportation to act immediately to stem the loss of veteran controllers.

     

    This marks the sixth major area of the country where NATCA has declared a staffing emergency. In the past two weeks, NATCA highlighted serious staffing and safety concerns in Atlanta, Chicago, Dallas, New York and Southern California. Nationwide, 10 percent of the workforce left in fiscal year 2007 and fiscal year 2008 is already shaping up to be even worse for attrition as a result of the continuing lack of a negotiated and ratified labor agreement. Since October, controllers – both veterans and trainees – are leaving at the rate of over six per day, a 41 percent rise in the rate of attrition over a year ago. The net loss of total air traffic control staff has left the country with just 11,077 fully certified and trained controllers, the lowest level in 15 years.

     

    There is no incentive for veteran controllers to stay on the job and in Northern California, as has been the case nationally, the most experienced and seasoned controllers – those training new hires and trying to keep the system from a complete collapse – are leaving to escape poor working conditions marked by extreme stress and fatigue. Trainees are leaving as well, either through resignations or not successfully completing the demanding training program that lasts from 3-5 years.

     

    NORTHERN CALIFORNIA TRACON

     

                There are just 130 veteran, fully trained controllers (called Certified Professional Controllers, or “CPCs” for short) left on staff working air traffic today. While the FAA lists 138, two are on military leave, five cannot work due to medical reasons and one is on personal leave. NATCA believes that 196 is the appropriate safe staffing level for this facility.

                Of the 130, 30 are eligible to retire today and can leave at any time. Thus far in fiscal year 2008, there have been five retirements. Ten retired in FY07. There are 21 trainees on staff in various stages of the certification process.

                Since October, there have been eight operational errors; instances where planes got closer than FAA rules allow. The facility is on pace for 30 this fiscal year, which would eclipse FY06 (22 operational errors) and FY07 (14). The most recent error occurred on Jan. 10 involving a fully trained controller providing on-the-job training while on overtime. The use of this controller on OT to provide the training was not approved by the facility’s area FAA manager but the CPC was forced to perform the on-the-job-training nonetheless.

    NCT is responsible for all airline/commercial/business and general aviation in airspace around Sacramento International Airport, the three major Bay Area airports and 60 other smaller airports.

     

    OAKLAND CENTER (ZOA)

     

                There have been 23 resignations or training failures at Oakland Center in just the past 10 months, which is indicative of the level of tension, stress and frustration at this key FAA facility. The previous one-year high for resignations at this facility was two (2).

                Additionally, Oakland Center had been slated to get an additional 20 trainees this year. However, the FAA has re-designated these assignments to other facilities, leaving ZOA with no new hires.

                Oakland Center currently has 164 fully trained and certified controllers on board, and there are 94 trainees on staff, which has made for a ratio of CPC to trainee in excess of the FAA’s stated goal for training. That means the quality of training provided has been degraded. Just three years ago, the national ratio for certified controllers to trainees was over 12-to-1. Today, at ZOA, it is less than 2-to-1.

                Total attrition last year was 45. Of those, 20 were fully certified controllers.

    Oakland Center is responsible for all airline/commercial/business and general aviation in airspace that includes all of Northern California, northwestern Nevada and southern Oregon, along with 18 million square miles of the Pacific Ocean

FAA Air Traffic Controller Workforce Plan Targets Hiring of Nearly 12,000 New Controllers Over The Next 10 Years

WASHINGTON – The Federal Aviation Administration (FAA) today released an updated Air Traffic Controller Workforce Plan designed to address anticipated retirement and replacement of air traffic controllers over the coming decade. The revised document outlines the agency’s plans to hire more than 11,800 new air traffic controllers over the next 10 years.

The plan is the first update to A Plan for the Future: The Federal Aviation Administration’s 10-year Strategy for the Air Traffic Control Workforce, which the FAA released in December 2004. The revised plan is based on updated traffic forecasts, experience with productivity increases and actual retirements and improved mathematical models.

“The controller workforce plan ensures that the FAA will have the right number of controllers in place at the right time to address the controller retirement bubble,” said FAA Administrator Marion C. Blakey. “We are focusing on all aspects of the process, including recruitment, hiring, training and staffing requirements.”

As part of the revised plan, the FAA will hire 930 controllers by the end of this fiscal year. The President has requested funding as part of his 2007 budget request to allow the agency to hire more than 1,130 additional controllers in fiscal year 2007. The plan notes that hiring more than 2,000 controllers over the next two years will allow the agency to replace departing controllers and increase the size of its workforce by more than 200 controllers.

The plan also addresses the broader need to hire more than 11,800 controllers over the next 10 years based on the latest attrition and traffic growth modeling done by the agency. It outlines how the agency will bring on these new controllers using a schedule designed to provide adequate training lead-time and to address changing air traffic demands over the coming decade.

The agency noted that it has begun hiring and training new controllers, having already hired more than 700 candidates this year. The current pool of controller candidates from various hiring sources exceeds 3,700, which is sufficient to meet staffing needs for the next several years.

In addition to the hiring schedule, the plan also addresses steps the agency is taking to improve the training process for new controllers. It notes that in fiscal year 2005, the FAA installed four new high-fidelity tower simulators at the FAA training academy to provide a realistic tower environment. In addition, in March 2005, the FAA installed a new high-altitude training lab at the FAA Academy in Oklahoma City, OK and new tower cab simulations at Chicago O’Hare, Ontario, CA and Miami facilities. The plan notes that the FAA expects the use of the high-fidelity simulators will reduce training time and improve safety.

The plan also highlights how the FAA is aggressively managing its costs to sustain the hiring necessary to meet the plan over the long term. Cost-savings measures have included reductions in Worker’s Compensation and overtime costs, centralized hiring, shorter training times, the elimination of training overlaps and tools that help match staffing to traffic.

The FAA currently expects that more than 10,000 controllers will leave the work force between now and 2015 through retirements, promotions and other forms of attrition. Attrition estimates are expected to be more precise with each annual update of the plan due to updated traffic forecasts, retirement numbers and refined mathematical models.

 

ATC Significant Points
  • Nearly all air traffic controllers are employed by the Federal Aviation Administration (FAA), an agency of the Federal Government.
  • Replacement needs will account for most job openings, reflecting the large number of air traffic controllers who will be eligible to retire over the next decade.
  • Competition to get into FAA training programs is expected to remain keen; however, graduates of these programs have good job prospects.
  • Air traffic controllers earn relatively high pay and have good benefits.
ATC Nature of the work

The air traffic control system is a vast network of people and equipment that ensures the safe operation of commercial and private aircraft. Air traffic controllers coordinate the movement of air traffic to make certain that planes stay a safe distance apart. Their immediate concern is safety, but controllers also must direct planes efficiently to minimize delays. Some regulate airport traffic through designated airspaces; others regulate airport arrivals and departures.

Although airport tower controllers or terminal controllers watch over all planes traveling through the airport’s airspace, their main responsibility is to organize the flow of aircraft into and out of the airport. Relying on radar and visual observation, they closely monitor each plane to ensure a safe distance between all aircraft and to guide pilots between the hangar or ramp and the end of the airport’s airspace. In addition, controllers keep pilots informed about changes in weather conditions such as wind shear, a sudden change in the velocity or direction of the wind that can cause the pilot to lose control of the aircraft.

During arrival or departure, several controllers direct each plane. As a plane approaches an airport, the pilot radios ahead to inform the terminal of the plane’s presence. The controller in the radar room, just beneath the control tower, has a copy of the plane’s flight plan and already has observed the plane on radar. If the path is clear, the controller directs the pilot to a runway; if the airport is busy, the plane is fitted into a traffic pattern with other aircraft waiting to land. As the plane nears the runway, the pilot is asked to contact the tower. There, another controller, who also is watching the plane on radar, monitors the aircraft the last mile or so to the runway, delaying any departures that would interfere with the plane’s landing. Once the plane has landed, a ground controller in the tower directs it along the taxiways to its assigned gate. The ground controller usually works entirely by sight, but may use radar if visibility is very poor.

The procedure is reversed for departures. The ground controller directs the plane to the proper runway. The local controller then informs the pilot about conditions at the airport, such as weather, speed and direction of wind, and visibility. The local controller also issues runway clearance for the pilot to take off. Once in the air, the plane is guided out of the airport’s airspace by the departure controller.

After each plane departs, airport tower controllers notify enroute controllers who will next take charge. There are 20 air route traffic control centers located around the country, each employing 300 to 700 controllers, with more than 150 on duty during peak hours at the busiest facilities. Airplanes usually fly along designated routes; each center is assigned a certain airspace containing many different routes. Enroute controllers work in teams of up to three members, depending on how heavy traffic is; each team is responsible for a section of the center’s airspace. A team, for example, might be responsible for all planes that are between 30 and 100 miles north of an airport and flying at an altitude between 6,000 and 18,000 feet.

To prepare for planes about to enter the team’s airspace, the radar associate controller organizes flight plans coming off a printer. If two planes are scheduled to enter the team’s airspace at nearly the same time, location, and altitude, this controller may arrange with the preceding control unit for one plane to change its flight path. The previous unit may have been another team at the same or an adjacent center, or a departure controller at a neighboring terminal. As a plane approaches a team’s airspace, the radar controller accepts responsibility for the plane from the previous controlling unit. The controller also delegates responsibility for the plane to the next controlling unit when the plane leaves the team’s airspace.

The radar controller, who is the senior team member, observes the planes in the team’s airspace on radar and communicates with the pilots when necessary. Radar controllers warn pilots about nearby planes, bad weather conditions, and other potential hazards. Two planes on a collision course will be directed around each other. If a pilot wants to change altitude in search of better flying conditions, the controller will check to determine that no other planes will be along the proposed path. As the flight progresses, the team responsible for the aircraft notifies the next team in charge of the airspace ahead. Through team coordination, the plane arrives safely at its destination.

Both airport tower and enroute controllers usually control several planes at a time; often, they have to make quick decisions about completely different activities. For example, a controller might direct a plane on its landing approach and at the same time provide pilots entering the airport’s airspace with information about conditions at the airport. While instructing these pilots, the controller also might observe other planes in the vicinity, such as those in a holding pattern waiting for permission to land, to ensure that they remain well separated.

In addition to airport towers and enroute centers, air traffic controllers also work in flight service stations operated at more than 100 locations. These flight service specialists provide pilots with information on the station’s particular area, including terrain, preflight and inflight weather information, suggested routes, and other information important to the safety of a flight. Flight service specialists help pilots in emergency situations and initiate and coordinate searches for missing or overdue aircraft. However, they are not involved in actively managing air traffic.

Some air traffic controllers work at the FAA’s Air Traffic Control Systems Command Center in Herndon, VA, where they oversee the entire system. They look for situations that will create bottlenecks or other problems in the system, then respond with a management plan for traffic into and out of the troubled sector. The objective is to keep traffic levels in the trouble spots manageable for the controllers working at enroute centers.

The FAA has implemented an automated air traffic control system, called the National Airspace System (NAS) Architecture. The NAS Architecture is a long-term strategic plan that will allow controllers to more efficiently deal with the demands of increased air traffic. It encompasses the replacement of aging equipment and the introduction of new systems, technologies, and procedures to enhance safety and security and support future aviation growth. The NAS Architecture facilitates continuing discussion of modernization between the FAA and the aviation community.

ATC Working Conditions

Controllers work a basic 40-hour week; however, they may work additional hours, for which they receive overtime, or premium, pay or equal time off. Because most control towers and centers operate 24 hours a day, 7 days a week, controllers rotate night and weekend shifts.

During busy times, controllers must work rapidly and efficiently. Total concentration is required to keep track of several planes at the same time and to make certain that all pilots receive correct instructions. The mental stress of being responsible for the safety of several aircraft and their passengers can be exhausting.

ATC Training, Ohter Qualifications, and Advancement

To become an air traffic controller, a person must enroll in an FAA-approved education program and pass a pre-employment test that measures his or her ability to learn the controller’s duties. Exceptions are air traffic controllers with prior experience and military veterans. The pre-employment test is currently offered only to students in the FAA Air Traffic Collegiate Training Initiative Program or the Minneapolis Community & Technical College, Air Traffic Control Training Program. The test is administered by computer and takes about 8 hours to complete. To take the test, an applicant must apply under an open advertisement for air traffic control positions and be chosen to take the examination. When there are many more applicants than available positions, applicants are selected to take the test through random selection. In addition to the pre-employment test, applicants must have 3 years of full-time work experience, have completed a full 4 years of college, or a combination of both. In combining education and experience, 1 year of undergraduate study—30 semester or 45 quarter hours—is equivalent to 9 months of work experience. Certain kinds of aviation experience also may be substituted for these requirements.

Upon successful completion of an FAA-approved program, individuals who receive school recommendation, meet the basic qualification requirements (including being less than 31 years of age) in accordance with Federal law, and achieve a qualifying score on the FAA-authorized pre-employment test become eligible for employment as an air traffic controller. Candidates also must pass a medical exam, undergo drug screening, and obtain a security clearance before they can be hired.

Upon selection, employees attend the FAA Academy in Oklahoma City, OK, for 12 weeks of training, during which they learn the fundamentals of the airway system, FAA regulations, controller equipment, and aircraft performance characteristics, as well as more specialized tasks.

After graduation, candidates assigned to an air traffic control facility are classified as “developmental controllers” until they complete all requirements to be certified for all of the air traffic control positions within a defined area of a given facility. Generally, it takes new controllers with only initial controller training between 2 and 4 years, depending on the facility and the availability of facility staff or contractors to provide on-the-job training, to complete all the certification requirements to become certified professional controllers. Individuals who have had prior controller experience normally take less time to become fully certified. Controllers who fail to complete either the academy or the on-the-job portion of the training usually are dismissed. Controllers must pass a physical examination each year and a job performance examination twice each year. Failure to become certified in any position at a facility within a specified time also may result in dismissal. Controllers also are subject to drug screening as a condition of continuing employment.

Air traffic controllers must be articulate to give pilots directions quickly and clearly. Intelligence and a good memory also are important because controllers constantly receive information that they must immediately grasp, interpret, and remember. Decisiveness also is required because controllers often have to make quick decisions. The ability to concentrate is crucial because controllers must make these decisions in the midst of noise and other distractions.

At airports, new controllers begin by supplying pilots with basic flight data and airport information. They then advance to the position of ground controller, then local controller, departure controller, and, finally, arrival controller. At an air route traffic control center, new controllers first deliver printed flight plans to teams, gradually advancing to radar associate controller and then radar controller.

Controllers can transfer to jobs at different locations or advance to supervisory positions, including management or staff jobs, such as air traffic control data systems computer specialist, in air traffic control and top administrative jobs in the FAA. However, there are only limited opportunities for a controller to switch from a position in an enroute center to a tower.

ATC Employment
Air traffic controllers held about 24,000 jobs in 2004. The vast majority were employed by the FAA. Air traffic controllers work at airports—in towers and flight service stations—and in air route traffic control centers. Some professional controllers conduct research at the FAA’s national experimental center near Atlantic City, NJ. Others serve as instructors at the FAA Academy in Oklahoma City, OK. A small number of civilian controllers work for the U.S. Department of Defense. In addition to controllers employed by the Federal Government, some work for private air traffic control companies providing service to non-FAA towers.
ATC Job Outlook

Employment of air traffic controllers is expected to grow about as fast as average for all occupations through the year 2014. Increasing air traffic will require more controllers to handle the additional work. Employment growth, however, is not expected to keep pace with growth in the number of aircraft flying. New computerized systems will assist the controller by automatically making many of the routine decisions. This will allow controllers to handle more traffic, thus increasing their productivity. In addition, Federal budget constraints may limit hiring of air traffic controllers.

More job openings are expected as the result of replacement needs from workers leaving the occupation. The majority of today’s air traffic controllers will be eligible to retire over the next decade, although not all are expected to do so. Nevertheless, replacement needs will result in job opportunities each year for those graduating from the FAA training programs. Despite the increasing number of jobs coming open, competition to get into the FAA training programs is expected to remain keen, as there generally are many more applicants to get into the schools than there are openings, but those who graduate have good prospects of getting a job as a controller.

Air traffic controllers who continue to meet the proficiency and medical requirements enjoy more job security than do most workers. The demand for air travel and the workloads of air traffic controllers decline during recessions, but controllers seldom are laid off.

ATC Earnings

Air traffic controllers earn relatively high pay and have good benefits. Median annual earnings of air traffic controllers in May 2006 were $117,240. The middle 50 percent earned between $86,860 and $142,210. The lowest 10 percent earned less than $59,410, and the highest 10 percent earned more than $145,600. The average annual salary, excluding overtime earnings, for air traffic controllers in the Federal Government—which employs 90 percent of all controllers—was $122,220 in May 2006.

The Air Traffic Control pay system classifies each air traffic facility into one of eight levels with corresponding pay bands. Under this pay system, controllers’ salaries are determined by the rating of the facility. Higher ratings usually mean higher controller salaries and greater demands on the controller’s judgment, skill, and decision-making ability.

Depending on length of service, air traffic controllers receive 13 to 26 days of paid vacation and 13 days of paid sick leave each year, in addition to life insurance and health benefits. Controllers also can retire at an earlier age and with fewer years of service than other Federal employees. Air traffic controllers are eligible to retire at age 50 with 20 years of service as an active air traffic controller or after 25 years of active service at any age. There is a mandatory retirement age of 56 for controllers who manage air traffic. However, Federal law provides for exemptions to the mandatory age of 56, up to age 61, for controllers having exceptional skills and experience. Earnings and benefits for controllers working in contract towers or flight service stations may vary.

 

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2006-07 Edition, Air Traffic Controllers , on the Internet at http://www.bls.gov/oco/ ocos108.htm (visited December 23, 2006).

ATC Qualification Process

ATC Qualification Process

1. AT-CTI Database — AT-CTI schools send names of students enrolled in their AT-CTI program to FAA, Aviation Careers, AMH-300. There is an AT-CTI database of names for tracking purposes until graduation and recommendation.

2. Proof of U.S. Citizenship — Students must complete and submit a citizenship paper proving United States citizenship after being identified to FAA by the AT-CTI school. Non-United States citizens may not test.

3. Pre-employment Test — After enrollment in an AT-CTI program, students take FAA’s authorized pre-employment test. This test determines an individual’s aptitude to become an air traffic control specialist. After achieving a qualifying score on FAA’s authorized pre-employment test, individuals are:

    • Notified of their results
    • Asked to complete several forms, including a geographic preference sheet and self-identity veterans' preference sheet

4. Employment Consideration — FAA bases employment consideration on:

    • Successful completion of an FAA approved AT-CTI program
    • An official school recommendation
    • Basic qualification requirements which include:
      • Meeting the minimum and maximum age limit
      • A qualifying score on FAA’s authorized pre-employment test
    Candidates who meet these requirements are eligible in the AT-CTI database to receive employment consideration for a period of two years from their graduation date.

5. School Recommendation — Candidates who do not receive a school recommendation will not be considered for this program. FAA removes their name from the AT-CTI database. Students/graduates only get recommendations once through the AT-CTI program.

6. Filling ATC Vacancies — To fill ATC vacancies, regions contact the Aviation Careers Division for a list of eligible graduates from the AT-CTI database.

7. Referral Lists — A graduate’s primary geographic preference determines the referral list. Category grouping (well-qualified/qualified) will be used when referring eligible graduates for employment consideration. Note: We only use second and third geographic preferences if there is an employment shortage in that location.

8. Pre-employment Clearing — Candidates considered for employment by the hiring region, will begin the pre-employment clearing process for:

    • Suitability
    • Medical
    • Security

If selected by the agency, employees will attend FAA’s Academy in Oklahoma City for training.

9. Referred But Not Selected — Referred but not selected candidate’s names are returned to the AT-CTI database for future referral unless:

    • The candidate's eligibility expires, or
    • The candidate reaches age 31, or
    • FAA selects the candidate.

10. Eligibility — Eligibility under this program:

    • 2 years from the candidate's graduation date
    • Is good until the candidate reaches the age of 31
    • Expires if a candidate does not meet any basic qualification requirement (i.e., medical, security, or suitability)
    • Expires if a candidate declines a position
    • Expires when FAA selects a candidate

11. Failure to Meet Qualifications — Individuals may not reapply through this program if removed for failure to meet any qualification requirements or failure to receive recommendation from authorized school officials.